SHIPPING & RETURNS

All items are shipped via Canada Post. Please allow 5-10 days for your order to be processed, carefully packaged and shipped. I do not provide tracking information unless specifically asked. Due to the nature of my work, every sale is final.

LOCAL PICK-UP

I get lots of requests to skip shipping and do local pick-up. Due to the large volume of orders I simply can no longer offer local pick-up. I am currently looking to find a better pick-up solution for locals so stay tuned! :)

COMMISSIONS

I do take on a small number of commission pieces every year. A 50% deposit is required to move forward, and there is a turnaround time of 6-8 weeks from when the deposit has been received. My commissions list is currently full and so I will not be accepting any new requests at this point in time.

PRE-ORDER VS. READY TO SHIP

Please take note when ordering whether the piece is a pre-order or ready to ship. A Pre-order is made to order (up to 6 weeks) and will then take 5-10 days to process, carefully package and ship out. Keep this in mind when placing your order!

WHOLESALE

Please contact me if you are interested in wholesaling my cards for your shop. I am not currently offering my pottery for wholesale. However, if you are a gallery interested in carrying some of pieces, please reach out and we can chat!